RCI - 35 Years

RCI Comment Card

At RCI, we're convinced you're the best judge of the service and resort amenities you receive from our affiliate. Your feedback is very important to us. Your comments contribute to the overall rating of the resort and will be shared with the resorts so that they can improve their service.

Please rate your RCI holiday experience by filling out the form below:

Your First Name

Your Last Name

Your Member ID and Relation Number

(found on your Welcome Back letter)

Email Address

Resort Name/ID

Check-In Date (DD/MM/YYYY)

/ /

• 5 - Very Satisfied
• 4 - Satisfied
• 3 - Neither Satisfied or Dissatisfied
• 2 - Dissatisfied
• 1 - Very Dissatisfied

Service	5	4	3	2	1
Overall efficiency /speed of check-in/check-out process
Helpfulness and courtesy of resort staff
Overall cleanliness and housekeeping of the unit
Cleanliness/ maintenance of ground, common areas, buildings and amenities
Satisfaction with resort sponsored activities

Additional Comments

• 5 - Very Satisfied
• 4 - Satisfied
• 3 - Neither Satisfied or Dissatisfied
• 2 - Dissatisfied
• 1 - Very Dissatisfied

Accommodations	5	4	3	2	1
Maintenance of the unit, appliances and furniture
Satisfaction with appliances, furniture and flooring
Having sufficient quantity of furnishings and supplies for occupancy (ie linen, chairs, housewares)
Satisfaction with resort amenities (ie pool, restaurant etc)

Additional Comments

• 5 - Very Satisfied
• 4 - Satisfied
• 3 - Neither Satisfied or Dissatisfied
• 2 - Dissatisfied
• 1 - Very Dissatisfied

Overall Experience	5	4	3	2	1
Overall, how do you rate your vacation experience at the resort?
Overall, how satisfied were you with the resort staff's responsiveness to your needs?
Overall, how satisfied were you with the resort's ability to provide a pleasant and inviting atmosphere?
Was the information provided about the resort correct?

Was the information provided on the Resort Profile correct? Yes No

Additional Comments