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| “Face–to–Face with RCI” in Shanghai and Kuala Lumpur |
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Our recent road shows at Hong Qiao Sheraton Shanghai (26 July) and Palace of the Golden Horses Kuala Lumpur (2 Aug) were a resounding success.
RCI member families learned about the ease of going on an RCI exchange vacation, Getaway Specials, Cruise Vacations, Premium Exchange and Resort Rentals at popular destinations, and the opportunity to interact with our vacation guides, gather useful tips on vacation planning and maximize their membership with RCI.
Shanghai，
26 July 2009
Kuala Lumpur，
02 August 2009
1st session：
Palace Vacation Club Member event
2nd session：
Berjaya Vacation Club Member event
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Guide of the Month
Ayumi Yano |
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"Count on me" is an RCI-companywide promise to deliver exceptional customer service. Each one of us makes a personal commitment to make a difference with our colleagues, our customers and our communities - no matter where we live or work, or which business we serve. Providing consistent and superior service is not something we do just once.
It is something that we dedicate ourselves to, and renew time after time.
Every month, we will feature outstanding and exemplary service rendered by our guides, and this is what our member has to say:
“Good afternoon from Bintan Island.
We are really appreciated your big help.
We received free papers upon check in, thank you to bring them all the way to hotel.
Since our flight to Bali has been cancelled due to typhoon, we were very upset at Narita Airport. But you helped us a lot to continue our vacation in Singapore and Bintan Island. We are coming back to Singapore on 14th.
This was the first time for us to use RCI, but definitely we will ask your help again for our next vacation by RCI.
Once again thank you for your help!”
Tetsuya SHOJI
Member ID：3040-88246
Good Job Ayumi! |
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